Privacy Policy
What Personal Data We Collect
We may collect and process the following personal information:
- • Name
- • Email address
- • Phone number (including WhatsApp and SMS contact)
- • Billing address
- • Payment information (processed securely via Stripe — we do not store card details)
- • Business name, role, and stage of business
- • Gender and pronouns
- • Social media handles
- • Marketing preferences
- • Event attendance details and accessibility requirements
- • Photos and video footage captured at live events
How We Collect Data
Your data is collected when you:
- • Purchase tickets, courses, or services online
- • Register for or attend an in-person event
- • Join our email list or marketing campaigns
- • Communicate with us via email, WhatsApp, SMS, or social media
- • Interact with our website, sales pages, or advertising
How We Use Your Data
We use your personal data to:
- • Process payments and deliver purchased products or services
- • Manage event registrations and attendance
- • Communicate important updates, reminders, and follow-ups
- • Send marketing communications where consent has been given
- • Improve our services, events, and customer experience
- • Create marketing content using event photography and video
You can unsubscribe or opt out of marketing at any time.
Marketing & Communications
We may contact you via:
- • SMS
All communications include a clear opt-out option.
Cookies & Tracking
Our websites and sales pages use cookies and tracking technologies, including:
- • Google Analytics
- • Meta (Facebook) Pixel
- • TikTok Pixel
These help us understand user behaviour, improve performance, and deliver relevant advertising. By using our website, you consent to this use.
Sharing Your Data
We only share your data with trusted third-party providers where necessary, including:
- • Stripe (payment processing)
- • Kartra (email marketing and CRM)
We do not sell your personal data.
Data Storage & Security
- • All data is stored digitally
- • Access is restricted to authorised members of the Zero Gravity Events Ltd team
- • We take reasonable technical and organisational measures to protect your data
Event Photography & Video
Photos and videos may be taken at live events and used for marketing purposes.
If you do not wish to appear in marketing content, please notify us in writing prior to or during the event.
Your Rights
Under UK GDPR, you have the right to:
- • Access your personal data
- • Request correction or deletion
- • Withdraw consent at any time
- • Object to processing
- • Lodge a complaint with the ICO
To exercise your rights, contact us directly.
Contact
For privacy-related queries, please contact:
Zero Gravity Events Ltd
